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This Return Policy applies to event decoration services provided by Shelroxxthralxik. Since we provide services rather than physical products, our policy focuses on cancellation terms and applicable refunds.
Clients may cancel their booking under the following conditions:
In the unlikely event that we need to cancel your booking due to circumstances beyond our control, you will receive a full refund. We will make every effort to provide alternative arrangements whenever possible.
Clients may request to reschedule their event decoration service subject to availability. Rescheduling requests made at least 14 days before the original event date may be accommodated without additional fees. Requests made less than 14 days before the event may incur rescheduling fees.
Refunds will be processed within 10-14 business days after cancellation approval. Refunds will be issued to the original payment method used for the booking. Processing fees, if applicable, are non-refundable.
Changes to service specifications, including theme modifications, additional props, or changes to installation requirements, may be accommodated based on availability and timeline. Significant modifications may result in price adjustments.
Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, pandemics, government restrictions, or other force majeure events. In such cases, we will work with clients to reschedule or provide appropriate accommodations.
To cancel or modify your booking, please contact us as soon as possible at:
Shelroxxthralxik
56 Ethel Rd W, Piscataway, NJ 08854, United States
Phone: +15855365007
Email: info@shelroxxthralxik.world
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